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Altwood Pharmacy Online Medical Consultation & Prescriptions - The Process
How it worksDr Fox carries out online consultations. Doctors check clinical information and issue prescriptions. Medicine is dispensed and posted by Altwood Pharmacy by recorded delivery.
Multiple ordersThe above process is repeated for further orders. A new questionnaire must be completed for each treatment. Prescriptions declined by the doctorDoctors may occasionally, for clinical reasons, decline a prescription. When a prescription is declined an email notification is sent. A full refund is be made to your payment card within a few days. The reason the prescription was declined is posted in the messages area of 'My Account'. Messaging the site doctorRegistered patients can send messages to the site doctors in the message area of 'My Account'. Replies are posted in the same area. Notification emails are sent when replies are posted. Site doctors may sometimes advise you to see your GP. Dr Fox does not replace your regular doctor. Confidentiality and securityDr Fox will not share your email address or personal details or health information. Confidential personal information is not sent by email. Instead secure web base messaging is used. Information exchanged in the 'My Account' area is protected by 128-bit encryption. Keeping your GP informedYou are encouraged to inform your GP about prescription medicines provided by Dr Fox. If you would like Dr Fox to contact your GP you must provide contact details at the time of registration. You must also send a 'please contact GP' message each time you make an order. FeedbackWe appreciate feedback about treatments and about the Dr Fox service. Feedback can be sent in the message area. There is also a link to a patient satisfaction survey in your 'My Account' area.
To take an online consultation please click the icon below: If you have any concerns or further questions regarding our online medical consultations and prescriptions service, please do not hesitate to contact us, we will be happy to help. |
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